Saturday May 2, 2026

The Real Bottleneck Isn't Your Marketing Anymore, It's Approval

I've just come back from BrightonSEO, and one idea kept coming up across the talks I sat in on. It's something I'd already been noticing in my own work, but it was useful to hear other people in the industry saying the same thing. AI tools have changed where the slowdown sits in marketing.

Drafting content, pulling reports, finding information, building small in house tools that used to need a developer. All of it is faster now than it was 18 months ago. The work itself isn't really the constraint anymore.

So what is? For a lot of the businesses I work with, it's approval.

Where the new bottleneck sits

When AI brings well researched content production from a days down to hours, the next step in the chain becomes the slowest part. For most small and mid sized businesses, that next step is one person signing things off. Usually it's the owner or a marketing director, doing approvals on top of their actual day job. They want to stay close to the brand, which makes sense, but the calendar doesn't always cooperate.

What you end up with is a queue. Topics waiting to be approved. Briefs waiting to be approved. Drafts waiting to be approved. Each stage sits in someone's inbox until they find a spare hour, and that spare hour rarely turns up when you need it to.

A tale of two clients

Here's a real comparison from my own work as a freelancer.

I have one client who is, fairly, very precious about their copy. They want to approve every topic before we brief it, every brief before we write it, and every piece of content before it goes live. On top of that, sign off doesn't sit with one person. It has to pass through several stakeholders internally before anything can move. Each of those stages can sit waiting for days at a time. The combined effect is that we cap out at around four or five pieces of content a month, and that's on a good month. They accept this and are happy with the trade-offs with time spent elsewhere.

I have another client who works differently. They've shared their brand guidelines with me, we've built up trust over time, and they let me get on with the work. I update them when things go live. With the same effort on my side, we comfortably publish over 30 pieces a month for them.

Same freelancer, same level of care, very different output. The difference isn't talent or budget or what they're paying me. It's the approval model.

Why this matters more now than it used to

A few years ago, when content production was slow anyway, a careful approval process didn't really cost you anything. The bottleneck was further upstream. A thorough sign off didn't change how much was actually shipping.

Now, with AI helping on research, drafting and reporting, the production side has sped up. If your approval process hasn't sped up with it, the gap between what's possible and what actually gets published gets wider every month.

Your competitors are dealing with the same thing. The ones who find a way to trust their marketing support, whether that's an internal team or a freelancer like me, are going to publish more, learn faster, and rank for things you wanted to rank for. It's not that they're better. They're just shipping while you're still circulating drafts.

The honest caveats

I want to be upfront about this, because the "trust your team" message can sound naive without context.

There are industries where this approach doesn't work. Legal, financial services, healthcare and regulated sectors generally need formal sign off for good reasons. If you're in one of these fields, tight approval is all about compliance. The thing to remember is that your direct competitors deal with the same constraints, so within your market it's not really putting you at a disadvantage.

There's also content that genuinely needs expert input from the client. Technical product detail, case studies with named customers, anything to do with strategic positioning. These do need proper review. The skill is in being honest about which content actually needs that expert eye and which doesn't.

What you can do about it

If you think approval is slowing things down, a few things tend to help.

Sit down with whoever produces your content and agree on a tier system. What can go live with no approval. What needs a quick check. What needs full review. When I've had this conversation with clients, most of the content ends up sitting in the first two tiers once we actually look at it.

Spend the time upfront on proper brand guidelines, a tone of voice document, content principles you can point to. The clearer you've set out what good looks like, the less you need to inspect every output. You're approving the framework once instead of approving every piece forever.

Set a regular slot for the things that do need your eye. A weekly 30 minute review beats ad hoc back and forth emails, both for you and for whoever's waiting for you to come back to them.

And honestly, ask yourself whether the approval process is protecting the brand or protecting your sense of control. They feel similar from the inside. They're not actually the same thing.

The takeaway

AI hasn't just made marketing work faster. It's shown up where every other part of the process was already slow. If you're a business owner or marketing director and you've noticed your team or freelancer producing more than you can realistically sign off on, that's not a problem with the work. It's a sign that the bottleneck has moved, and your process needs to move with it.

The businesses that work this out will publish more than the ones that don't. Not because they're cleverer, just because they're getting more considered, on brand work in front of people.

If you'd like to talk through how to set up approvals so the speed AI has unlocked actually turns into things being published, drop me a message. It's a conversation worth having before your competitors have it first.

Chay Kelly Headshot
ChayKelly
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